You can return the jewelry in its original packaging, if it has not been used within 14 days of receiving it. We will be happy to offer another piece of jewelry instead, or a credit for future redemption. A refund will be given for jewelry that has been returned in its original packaging and has not been used, within 4 days of receiving the product. It is not possible to exchange or receive a refund on jewelry with engraving, name jewelry, personal design or special orders and/or those for which this note is indicated on the website.
In the case of a credit to return the jewelry in its original packaging, if it is not used within 14 days, a credit card will be deducted from the amount of the refund, the clearing fees and transaction cancellation fees (according to law)